Sales Communication Skills Training – 1 Day
People buy from people they trust. Why is communication important in sales? Customers who trust salespeople are 90% more likely to buy your product or service.
Develop the confidence, knowledge and best practice communication techniques for selling more successfully.
What if your sales team could identify a customer’s personality within seconds?
Successful salespeople can break down barriers, build trust and connect with their customers more easily. Perfect for all industry sectors, our Sales Communication Skills Training can be adapted to your exact needs.
Communicating effectively with your customers opens up key opportunities to ask the right questions, understand the needs of your clients and provide the right solution.
- Discover what drives people to buy.
- Identify your customers motivations & buying habits.
- How to influence your customers purchase.
- Successfully build rapport with introverted or extroverted clients.
- Read & utilise body language to your advantage.
- Apply closing techniques aligned with identified customer profiles.
What Does This Course Cover?
Advance Communication Techniques For Selling
- Improve sales skills by understanding the importance of communication in sales.
- Learn the significance of tone, pitch and pace when selling.
- Understand the importance of listening to clients during the sales process.
- Learn insightful skills to build real rapport with clients.
- Learn NLP techniques that will help you develop your sales pitch.
Discover How DISC Communication Styles Work
- Learn the secret 4 behaviours of communication.
- How to tailor your communication towards the 4 DISC behaviours to win more business.
- Advanced sales techniques based on each of the 4 communication styles.
- Understand how to cross sell and up sell to introverted and extroverted customers.
Influence Your Customers Purchase
- Recognise varied customer behaviours, motivations, and purchasing tendencies.
- Understand advanced communication techniques to influence your customers purchase.
- Learn how to match product solutions to customers individual needs and buying styles.
Maximise Your Sales Performance
- Understand what drives people to buy.
- Learn how to present solutions in relation to each specific buyer.
- Key sales words and phrasing that will help you win more business.
- Apply closing techniques aligned with identified customer profiles.
Quick Program Overview
Target Audience
Ideal for all salespeople across all industry sectors seeking to communicate with customers more effectively and generate more business.
We can accommodate small or large groups depending on the size of your team.
Location
Delivered on-site at your work offices.
Please note, if you do not have facilities at your business premises, our Communication Training for sales people can also be delivered off-site, away from your workplace.
Course Duration
Choose from the following delivery options;
- 1 Day Program
- Want the best training experience possible? Upgrade to a 2 Day Program.
Participants Will Receive
-
Key Course Notes
-
Training Materials
-
A4 Certificate of Achievement
Related Sales Programs
Looking to provide Sales Communication Training for your team?
We can deliver this course face to face at your business premises, or as a live virtual remote classroom at a time that suits your team best.
Email us now to request a full brochure or price – Info@LiveAndLearnConsultancy.co.uk
← Related Courses Full Course List →