Telesales Training Course

Telesales Training Course


Increase your inbound or outbound telesales pipeline by generating more leads, setting quality client appointments and gaining basic telephone sales closing techniques to win more business.


Why Choose Our Telesales Training Course?


Delivered at your workplace, Live And Learn Consultancy’s 1 day course will equip your team with professional telephone sales skills and key telesales techniques for closing more b2c or b2b business with immediate effect.

  • Discover A Powerful New Telephone Sales Process.
  • Overcome Negative Emotions When Selling.
  • How to Get Past Gate-Keepers & Reach Key Decision Makers.
  • Gain Telesales Techniques to Handle Customer Objections.
  • Maximise Your Sales Opportunities.
  • Identify the Importance of Cross-Selling & Up-Selling.
  • Learn Effective Telephone Closing Techniques to Win More Business.

Telesales Training Courses UK


How Does Our Telesales Training Work?


Course Location




Delivered at Your Workplace

course duration




1 Day Telesales Training Course

course certification




Each Delegate Will Receive A Certificate

groups sizes



Group Sizes

Perfect for Individuals or Teams


What Does This Telesales Course Include?


Please note, our expert sales trainers can tailor the below telesales course objectives to meet your exact training requirements.


Opening The Call Effectively

  • Discover powerful techniques for getting past the gate-keeper.
  • Capture the customers interest and create a wow factor with the decision maker.
  • Develop positive statements and questions to create a positive introduction.
  • Learn to develop high impact questions to keep you on track when making a sale.

The Art of Communication for Telephone Selling

  • Build genuine rapport with customers and make your cold call memorable.
  • Understand the importance of effective communication in telesales.
  • Discover the power of active listening.
  • Identify your customers’ needs and present value in your products or services.

Handling Telephone Sales Objections

  • Learn effective telesales techniques for asking for the business.
  • Quickly identify barriers and confidently deal with them.
  • Understand the types of telesales objections you will receive.

How to Win More Business Over The Telephone

  • Identify how to `goldmine` effectively and qualify leads quickly.
  • Understand why we sell over the telephone and the key to success.
  • Capture the customers interest and create a wow factor with the decision maker.

Proven Sales Closing Techniques

  • Learn sales techniques for closing the deal.
  • Use the power of up-selling and cross-selling to maximise your sales revenue.
  • Gain proven telephone sales skills to win more business.

? Location And Delegates Numbers?


Our Telesales Skills Training Courses are delivered on site within your workplace at a time and date that suits your organisation, we can deliver across the entire UK.

We can take a minimum of (1) delegate and up to a maximum of (12) delegates per session for the same price. We can accommodate both small and large groups.


? Who is This Course Suitable For?


Aimed at all sales employees or companies seeking to increase their telephone selling performance and close more sales.

  • For non-sales staff
  • For beginners
  • For established or experienced sales people
  • For all sales teams looking for a new approach.
  • For companies selling b2c or b2b product or services
Our Clients Feedback

Following this course our sales team improved weekly revenue by 50%. Our team followed a clear sales structure and maximised each selling opportunity by cross selling and up selling our products and services to our customers. Our sales trainer was knowledgeable and engaging.

Highly Recommend to all UK companies.

4 out 5 Star Course Rating



More Info

Telephone Sales Skills Training Courses for All UK Industries


Live And Learn Consultancy provide training for sales staff for all industry sectors in the UK a few of which include;

  • Banking And Finance
  • For Recruiters and Recruitment Companies.
  • For Small Business Owners
  • For Real Estate Agents and Housing Sector.
  • Leisure And Tourism Industry
  • Healthcare Companies
  • For Insurance Agents And Insurance Companies
  • Manufacturing and Engineering Companies
  • Retail And Hospitality Businesses
  • Construction Companies
  • Health and Fitness Industry – Gyms – Health Spa’s
  • Adapted to All Industry Sectors

As a leading telesales training provider in the UK, we are committed to boosting your telephone selling skills to help your staff sell products and services more successfully.


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Interested? Simply complete below form to register your Telesales Training enquiry. Alternatively, you can email us direct for a quick training quote.



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