Telesales Training Course
Empower your salespeople with a consultative telephone selling approach to build trust and win more business.
Perfect for all UK companies, your team will learn how to influence key decision makers, professionally interact with customers, and generate new b2c or b2b revenue.
Selling over the telephone requires highly effective communication skills to build genuine rapport with your clients, have accurate product or service knowledge and most importantly have the confidence to listen to your customers’ needs before you offer the correct solution.
Our effective Telesales Training Courses will help you gain a deeper insight into your role as a salesperson whilst equipping you with a proven sales process to achieve your desired goals.
- Discover a proven telephone sales process.
- Get past the gatekeepers & reach more key decision makers.
- Overcome negative emotions when selling.
- How to handle your customer’s objections.
- Maximise your sales opportunities.
- Identify the power of cross-selling & up-selling.
- Learn powerful closing techniques to win more business.
How Does Our Telesales Training Work?
Location
Delivered at On-Site at Your Workplace
Duration
1 Day Telesales Skills Training Course
Certification
Each Delegate Will Receive A Certificate
Who For
For Small or Large Teams
What Does This Telesales Training Course Include?
Please note, our expert sales trainers can tailor the below telesales course objectives to meet your exact training requirements.
Opening The Sales Call
- Discover powerful techniques for getting past the gate-keeper.
- Develop positive statements and questions to create a positive introduction.
- Learn to develop high impact questions to keep you on track when making a sale.
The Art of Communication for Telephone Selling
- Build genuine rapport with customers and make your cold call memorable.
- Understand the importance of effective communication in telesales.
- Discover the power of active listening.
- Identify your customers’ needs and present value in your products or services.
Handling Sales Objections
- Learn effective telesales techniques for asking for the business.
- Quickly identify barriers and confidently deal with them.
- Understand the types of telesales objections you will receive.
How to Win More Business
- Identify how qualify your leads quickly.
- Understand why we sell over the telephone and the keys to success.
- Capture your customers interest and create a wow factor with the decision maker.
Gain Proven Sales Closing Techniques
- Learn telephone sales techniques for closing the deal.
- Use the power of up-selling and cross-selling to maximise your sales revenue.
- Gain proven telephone sales skills to win more business.
Quick Overview of our Telesales Program
Who is this program for?
Suitable for all staff in the workplace who are new to sales or salespeople with a basic understanding of telephone sales seeking to generate more business.
-
New or Experienced Sales Staff
-
Sales Reps
-
Customer Service Staff
-
Sales Administrators
-
Sales Consultants
-
Sales Supervisors
-
Team Leaders
-
Sales Managers
-
Senior Sales Managers
-
Sales Teams Across All Industry Sectors.
We can accommodate small or large groups depending on the size of your team.
Location
Can be delivered either In-House at your work offices or as a Live Virtual Remote Session.
Please note, if you do not have training facilities, our professional sales training programs can also be delivered off-site, away from your workplace.
Course Duration
Typically run from 10am to 4pm. Available as a
-
1 Day Session
-
2 Day Masterclass
-
or a quick 2 Hour Power Session.
(Times & dates can be changed to suit your needs)
Each Course Includes
-
Key Course Notes
-
Training Materials
-
A4 Certificate of Achievement
Looking to provide on-site Telesales Training for your team?
We can deliver this course face to face at your business premises, or as a live virtual remote classroom at a time that suits your team best.
Email us now to request a full brochure or price – Info@LiveAndLearnConsultancy.co.uk
← Related Sales Courses Full In-House Course List →