What is Positive Thinking?

Positive thinking is a mental and emotional attitude which opens the opportunity to achieve greater results in your career & life. What is positive thinking? A positive thinker sees the invisible, feels the intangible and achieves the possible. Furthermore, a positive attitude anticipates happiness, health, and a successful outcome. Positive thinking is a choice that […]

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Posted in: Personal Development

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Telephone Etiquette Skills for Good Customer Service – 7 Top Tips

Want to deliver better telephone customer service? Professional telephone communication involves greeting your customers in a friendly manner, listening to their concerns and communicating your message in a clear way. Let’s explore 7 essential telephone etiquette skills for good customer service. What is Telephone Etiquette at Work? Telephone etiquette is having a respectful conversation with […]

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Posted in: Customer Service Tips

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