What is Delegation in Management

What is Delegation in Management? From a management perspective, the best definition of delegation is when a manager or team leader gives another member of staff the responsibility and authority to complete an assigned task. Superiors delegate authority to subordinates in the workplace, it’s that simple. Delegation isn’t abdication of duty or neither is it […]

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What is Recruitment and Selection

What is Recruitment and Selection? The meaning of recruitment is the process of searching for new candidates and secondly attracting those potential employees into your company. Once you have shortlisted your applicants, selection can be defined as the process for choosing and selecting the best candidate for your job vacancy. What is the Recruitment Process? […]

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Posted in: HR Tips

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Why Mashed Potatoes Give Great Customer Service in a Restaurant

Why Mashed Potatoes Give Great Customer Service in a Restaurant by Lisa Kitchen Let’s face it, restaurants with beautiful looking decor, unique tasting food and an eclectic menu is great, however good customer service is one of the leading reasons why us consumers take into consideration when choosing to eat out. I want to share […]

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Posted in: Customer Service Tips

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What is Customer Service?

What is Customer Service? The best definition of excellent customer service is the personal assistance and support you offer your customers when they purchase or experience your service. Companies who provide excellent face to face or telephone customer support often experience more satisfied customers and consistent repeat business. Let’s explore in more detail what is […]

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Posted in: Customer Service Tips

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What is Leadership in Business

What is Leadership in Business The definition of effective leadership in business is the ability to truly inspire or influence others towards the leader’s goal. Let’s explore a little deeper into the importance good leadership qualities in the workplace. 1. Great Leaders Empower Others Leaders become great, not because of their power, but because of […]

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