5 Best Customer Service Ideas

5 Best Customer Service Ideas to ‘delight shoppers’ who visit your business. In today’s fast paced business environment, good customer service can determine whether a company remains competative or not. With social media increasingly growing, online customer reviews dictate the reputation and how the public perceive you. Effective customer care can bring so many key […]

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Posted in: Customer Service Tips

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Sales Techniques For Travel Agents

Sales Techniques for Travel Agents The travel industry is fast becoming a highly competitive market, as sales agents, we therefore need to innovate new ways of selling vacations and dream holidays to maximise on every customer sales opportunity. How do travel agents make sales? Here are 5 tips and techniques of how to increase sales […]

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Posted in: Sales Tips

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Top Tips for Handling Difficult Conversations with Employees in the Workplace

Live and Learn Consultancy have listed their top tips for handling difficult conversations with employees in the workplace. Handling Difficult conversations can be very challenging if you can’t revert back to a few simple techniques which will keep you out of conflict and instead look for a solution. A common theme when handling difficult conversations […]

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Posted in: Communication Tips

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