What is Delegation in Management

What is Delegation in Management? From a management perspective, the best definition of delegation is when a manager or team leader gives another member of staff the responsibility and authority to complete an assigned task. Superiors delegate authority to subordinates in the workplace, it’s that simple. Delegation isn’t abdication of duty or neither is it […]

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Posted in: Leadership Tips

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What is Recruitment and Selection

What is Recruitment and Selection? The meaning of recruitment is the process of searching for new candidates and secondly attracting those potential employees into your company. Once you have shortlisted your applicants, selection can be defined as the process for choosing and selecting the best candidate for your job vacancy. What is the Recruitment Process? […]

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Posted in: HR Tips

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What is Customer Service?

What is Customer Service? The best definition of excellent customer service is the personal assistance and support you offer your customers when they purchase or experience your service.             Tweet Companies who provide excellent face to face or telephone customer support often experience more satisfied customers and consistent repeat business. Let’s explore in more […]

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Posted in: Customer Service Tips

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