Archive for Customer Service Tips

Telephone Etiquette Skills for Good Customer Service – 7 Top Tips

Want to deliver better telephone customer service? Professional telephone communication involves greeting your customers in a friendly manner, listening to their concerns and communicating your message in a clear way. Let’s explore 7 essential telephone etiquette skills for good customer service. What is Telephone Etiquette at Work? Telephone etiquette is having a respectful conversation with […]

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What is Customer Service?

What is Customer Service? The best definition of excellent customer service is the personal assistance and support you offer your customers when they purchase or experience your service.             Tweet Companies who provide excellent face to face or telephone customer support often experience more satisfied customers and consistent repeat business. Let’s explore in more […]

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5 Best Customer Service Ideas

5 Best Customer Service Ideas to ‘delight shoppers’ who visit your business. In today’s fast paced business environment, good customer service can determine whether a company remains competative or not. With social media increasingly growing, online customer reviews dictate the reputation and how the public perceive you. Effective customer care can bring so many key […]

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