Key Account Management Training
Ready to grow your client accounts?
Empower your sales team with best practice account management skills to drive growth, maximise new selling opportunities, and boost revenue levels.
Account management is the ‘secret sauce’ that successful businesses use to build lasting relationships, keep clients coming back, and uncover new growth opportunities.
Live And Learn Consultancy’s Key Account Management Training is perfect for all salespeople across all industry sectors seeking to grow their accounts, build deeper connections with clients in a natural way, and discover proven strategies for cross-selling and up-selling.
- Understand the role of a successful account manager.
- Build strong client relationships in a natural & authentic way.
- Identify how to consistently grow your account.
- Better understand the performance metrics of your accounts.
- How natural conversations lead to cross & up-selling opportunities.
- Become a top-tier account manager.
How Does This Account Management Training Work?
Where
Delivered Virtually or On-Site at your workplace.
When
1-day program. You can choose a time and date that suits you best.
Certification
You will receive an a4 certificate of achievement.
Target Audience
Suitable for anyone seeking to deliver a professional service.
Course Objectives
Please note, the below Key Account Management Training objectives can be tailored to your exact needs to ensure the program becomes highly relevant.
The Role of an Account Manager
- Identify the role & responsibility of an account manager.
- Attributes & skills needed to be a great account manager.
- Identify the decision making process of your client.
Nurture Stronger Client Relationships
- Build rapport to deepen client relationships.
- Differences between building relationships & making sales.
- Learn why partnerships matter in sales.
- How to respond to client expectations & requests.
- Implement proven strategies to attract & retain clients.
- How to add value to your client’s business.
- Create natural conversation that leads to greater sales opportunities.
Grow Your Client Accounts
- Explore proven methods to review & assess your client portfolio.
- How to retain your best clients through proven strategies.
- Use performance metrics to grow your accounts.
- Maximise account revenue by cross-selling and up-selling,
Target Audience
Live And Learn Consultancy’s one day Key Account Management Course is ideal for anyone who engages and communicates with customers as part of their job role, or those seeking to maximise new opportunities to grow their accounts.
- All sales employees
- Customer service staff
- Customer service agents
- For non-sales staff
- Beginners or experienced staff
- Telemarketers
- Cold calling salespeople
- Business development staff.
- Sales supervisors
- Sales team leaders
- Line managers
- For all businesses
Our trainers can also accommodate small or large teams across any industry sector.
Looking to provide Account Management Training for your team?
We can deliver this course face to face at your business premises, or as a live virtual remote classroom at a time that suits your team best.
Email us now to request a full brochure or price – Info@LiveAndLearnConsultancy.co.uk
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