Assertiveness Training in Wolverhampton
Ready to become more assertive and communicate with others in a strong and confident manner?
This Assertiveness Skills Course in Wolverhampton help you communicate with different personalities & challenging situations with confidence.
Being assertive is a behaviour trait that simply allows you to communicate confidently to express your views in a straightforward manner whilst respecting the opinions of others. Learn how to say no and achieve your desired outcome without offending others.
Our Assertiveness Training in Wolverhampton will help you;
- Become more assertive at work.
- Gain highly effective assertiveness techniques.
- Successfully engage with aggressive people.
- Get your message across with confidence.
- Build rapport & trust with customers or fellow staff members.
- Develop a more assertive mind-set.
- Build more self-confidence.
- Create more positive outcomes when interacting with others.
Course Outline | Assertiveness Skills Training in Wolverhampton
Our learning and development consultants can design your staff a fully bespoke assertive course from scratch that meets your exact needs.
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Use the correct level of assertion.
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How to say “No” with confidence and clarity.
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Learn to approach difficult people with confidence.
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Direct approach vs non-direct approach.
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Establish facts and gain clarification by effective questioning.
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Discover how to disagree with people constructively.
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Best practice tips to get straight the point and express your views.
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Respecting the views and beliefs of others.
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Identify your own strengths and weaknesses.
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The difference of positive and negative phrases.
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Importance of effective communication and how to use this to your advantage.
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The importance of win/win.
Who Is This Assertiveness Training in Wolverhampton for?
Perfect for individual employees or team’s looking to develop their assertiveness skills and communicate with confidence and clarity.
- All Staff in The Workplace
- Front Line Staff
- Administrators
- Supervisors
- Team Leaders
- Line Managers
- Senior Management
- All Job Roles
- For Doctors
- For Nurses
- For Police
- For Hotels
- For Call Centres
- For Teachers
- All Industry Sectors
- Healthcare And NHS
- Retail Industry
- Manufacturing Sector
- Hospitality Industry
- Contact Centre Industry
- Education or Schools
Where Is This Course Delivered?
As one of the leading and best assertiveness training providers in Wolverhampton, we are flexible to your team’s needs.
Option 1 – In-House – Delivered at your Wolverhampton workplace.
Option 2 – Off-Site – Don’t have facilities at your work premises in Wolverhampton? No problem, our trainers can deliver this assertiveness skills course away from your workplace at a training venue that’s more suitable.
We can accommodate between x1 delegates and x12 delegates per training session, if you have more delegates, we can consider adding them on also.
How Long Is This Course?
1 Day Course
Typically runs from 9:30am – 4:30pm.
Course Dates? Depending on your team’s availability, you can choose any time and date that suits your team best.
You Will Receive
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Key Course Notes
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Assertiveness Training Materials
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A4 Certificate of Achievement
Training Review
Following this course, our Wolverhampton based team gained a variety of practical assertive skills to help us communicate our message more clearly and confidently.
By utilising the power of being more assertive, we have experienced less conflict and instead created a more productive working environment!
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Looking to provide Assertiveness Skills Training for your team?
Call us on 08448 119 463, email us on Info@LiveAndLearnConsultancy.co.uk or simply take 2 minutes to complete short form below.
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