Telesales Skills Training in Peterborough
Ready to transform your telephone selling skills? Perfect for all sales staff, this Telesales Course will empower your team to maximise sales opportunities & win more business.
Developing a powerful and proven sales style can bring you significant benefits. Whether you’re pitching a new product or service over the phone, selling different packages or simply trying to persuade your customers to upgrade, this training course will help you sell in a more confident and engaging way that produces results.
Course Overview
Our in-house Telesales Training Course in Peterborough is designed to help you gain best practice communication skills and structure to sell with clarity and confidence.
We believe great salespeople are not born, they are nurtured and developed How? It’s simply a case of learning and applying your new-found telephone sales techniques to close more prospects.
Learn how to improve your telesales skills whether you want to maximise your selling opportunities, increase your sales revenue or become a more dynamic sales team.
Key Course Benefits
Delegates who attend this Telesales Training Course in Peterborough will;
- Discover a new and established telephone sales process.
- Learn best practice tips to get past the gatekeepers.
- Reach more key decision makers.
- Overcome negative emotions when selling.
- Learn proven sales techniques for handling customer’s objections.
- Maximise your selling opportunities.
- Identify the power of cross-selling & up-selling.
- Gain powerful closing techniques to win more business.
How Does This Telesales Training in Peterborough Work?
Where
Delivered in-house at your workplace anywhere within the Peterborough area.
When
Highly flexible dates, choose from a 1-day or a 2-day Telephone Sales Course.
Includes
You will receive key course notes and a certificate of achievement.
Who
Perfect for small or large sales teams seeking to sell more successfully.
What Does This Telesales Skills Course Involve?
By the end of this Telesales Training in Peterborough, you will learn the following objectives;
- Creating a positive and engaging introduction.
- Techniques for getting past the gatekeeper.
- Capture the customers interest and create a wow factor with the decision maker.
- How to ask for the business.
- Quickly identify barriers and confidently deal with them.
- Build genuine rapport with customers and make your cold call memorable.
- Discover the power of active listening.
- Identify your customers’ needs and present value in your products or services.
- Learn telephone sales techniques for closing the deal.
- Use the power of up-selling and cross-selling to maximise your sales revenue.
- Gain proven telephone sales skills to win more business.
Who Is Our Telesales Course for?
Aimed at people who have a want to sell more effectively over phone. We can tailor this course whether you are new to sales or you have previous experience.
- All sales employees
- Customer service staff
- Customer service agents
- For non-sales staff
- Beginners or experienced staff
- Telemarketers
- Cold calling salespeople
- Business development staff.
- Sales supervisors
- Sales team leaders
- Line managers
- For all businesses
Training Review
A fantastic 1 day Telesales Training Course that met our expectations!
My Peterborough based sales team can now tailor their approach in order secure new business when selling our products. We will be booking more telephone sales courses with Live And Learn Consultancy in the future.
