Customer Service Qualifications
The funded work-based Customer Service Qualifications prove your staff can deliver customer care to a very high standard.
Available as a level 2 or level 3 certificate, the qualifications in customer service are designed to teach you how to make the right impression with customers and build confidence in your ability to deliver amazing service.
Why Customer Service Qualifications Are Great
Gain New Skills
Discover highly effective skills & techniques to become a more successful in customer service
The customer care qualifications are specifically designed for customer facing job roles.
Our customer service qualifications are nationally accredited, highly interactive & engaging.
How Do The Customer Service Qualifications Work?
Work at your own speed, on average completion time takes around 12 months.
For All Staff
Ideal for all employees in the workplace across all levels from Front line to Managers.
All customer service qualifications are delivered on-site at your companies premises.
Your Next Step
Please note, we are not currently taking on anymore NVQ leads.
Alternatively, if you’re looking to raise your team’s customer service standards, we deliver One Day Customer Service Courses on-site at your work premises anywhere in the UK.